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Curent Tenants

To report a problem:

Contact Erik Zimmerman.


Policies and Procedures


Your rent is due by the fifth of every month. Send it to P.O. Box 12828, Cincinnati OH 45212. If it’s going to arrive after the 5th, you MUST include a $20 late fee. It doesn’t matter why it’s late;  if we haven’t received your rent on time, it creates a hardship for us.

Our maintenance man works most Mondays. Email us your maintenance issues; we will put them on his list, and you can expect him to come on the following Monday, or a week later at the latest. We will always call to let you know if a repair person is coming over, but if you’ve emailed an issue to us simply expect the maintenance person to come. He has a key and can let himself in.

Speaking of maintenance issues, please let us know if you notice anything different about your house—water in the basement, or paint that’s peeling or bubbling up. We’d rather know about an issue and decide for ourselves if it needs to be addressed than learn months later of a problem that should have been addressed immediately.

Your houses are close to 100 years old, and may not work the way a newer house works. This is especially important in one regard: you absolutely CANNOT flush feminine hygiene products down the toilets. Most tenants put signs up in their bathrooms stating this to alert friends and visitors. The plumbing repair for a blockage caused by flushed tampons is $200, and the plumbers can tell if this has caused the problem, so tenants are responsible for paying for such repairs.

Please remember to lock your doors. It may seem obvious, but nearly all the break-ins that occur in your neighborhood are due to students leaving their doors unlocked.

Garbage pick-up is Monday. You can’t put the garbage out until 6 p.m. Sunday, and the cans must be brought in by 6 p.m. Monday. Please take your garbage to the curb every week. Leaving it for weeks at a time could attract rats and other rodents. We don’t supply garbage cans or window treatments, though you are welcome to use any that were left behind.

We don’t manage locks on bedroom doors. If you have one and find yourself locked out, you’ll need to contact a locksmith.

Do not use any stuffed or upholstered furniture on the porch, only dedicated yard furniture. Be very careful with candles. The only fire we’ve ever experienced as landlords was due to an unattended candle. It was not fun for anyone involved—not the student who came out to find her room on fire, not the firefighters called to the scene, not us when we received a call from a neighbor that three fire trucks and an ambulance were at one of our houses.

Remember that you are part of a community now. Introduce yourselves to neighbors, and give them a heads-up if you are having a backyard barbecue, etc. They want you to enjoy your college years, but some of them get up very early for work and don’t appreciate people screaming outside at 2 a.m. We discussed this when you rented the house, but let us reiterate: no large parties with kegs and lawns littered with red and blue cups. Neighbors will call us in the event of an unruly gathering, and we really don’t like middle-of-the-night surprises.

We hope you enjoy the house and your time in it. We work very hard to provide the best off-campus housing available. We decided to rent to you because we thought you were good candidates to take care of it. With open communication and respect for each other, we can all have a great experience this year.

Move-in Procedures

Call Duke Energy (513-421-9500) to put the utilities account in your name. You also must visit the Norwood Water Department in person (4645 Montgomery Road) to put the account in your name and pay a deposit.

It is often helpful to contact the current tenants of the house you’re moving into, to see what cable/Internet service they’re using or see if they want to sell any furniture. Let us know if you want contact info for the current tenants.

Move-in day: Your keys will be available at 3 p.m. on June 1 in the Bellarmine Circle. Depending on when the current tenants leave, your house may be available a day or two earlier, but I can’t make any guarantees and I won’t know until late May. If you want to move in later than June 1, we’d be glad to make arrangements to meet you with the keys at a later date.

Do not do any painting on your own. Don’t use anything but thumbtacks to hang posters. Don’t pull vehicles onto the lawn, at move-in or in the future.

This time of year, as you can imagine, is very hectic. We will clean and do touch-up painting as needed; if the current tenants stay until May 31 and you’re moving in June 1, you may share space for a day or two with the cleaners or painters. We will accommodate everyone as best we can while also giving you the house in the best possible condition. As you find issues with the house (loose door knob, broken light switch), compile them in a list and email it to me. We likely won’t get minor issues taken care of June 1, but I promise we will as soon as everyone’s settled in.

 

 

 


Contact Erik Zimmerman with EZ Properties.